| Patient Management |
Scheduling |
- Capture comprehensive demographics for patients, guarantors, policy holders.
- Automatic reminders to gather changes to a patient's status on follow-on visits.
- Cases are created for every patient to track patient's Clinical or Billing data
based on multiple insurance policies - Medical, Disability, Auto, or Worker's Comp.
- A patient's complete summary including their insurance, accounts, visit history,
and a snap shot of clinical data are available on a single page.
|
- Capability to centralize scheduling across all practice locations.
- No show rescheduling & rescheduling reminders;
- Auto appointment confirmation emails to the patients with email address.
- Manage standard working hours of a Provider/employee based on a practice location.
- Manage time-off (paid or unpaid) and vacation schedules.
- Patient check-in automatically alerts the front-desk regarding patient's copay and balance.
|
| Billing |
Alerts & Recalls |
- Captures data processed in all other modules eliminating unprocessed or lost claims.
- Online eligibility verification and electronic explanation of benefits (EOBs).
- A comprehensive reporting capability across the whole module to view rejected, unprocessed, submitted,
or any other types of claims at summary or detail level.
- Built in reminders and alerts for aging claims, rejects, resubmissions, patient responsibility etc.
- Billing summary accessible to all predetermined staff.
|
- Maintain priority based alerts on patient records along with information about
the interested parties for an alert.
- Front-desk will be prompted with patient related alerts during appointment
setup. Ensures risk management at the scheduling a visit.
- Automatic recall reminders for receptionists.
- A monthly report can be generated for all pending recalls based on a specific location.
|
| Collaboration & Workflow |
Document Management |
- Allow physicians, nurses, and staff to collaborate across the multiple locations.
- All the modules are integrated based on the practice's business process.
- Every onscreen activity of a user, is tracked internally by the workflow
engine to generate appropriate tasks.
- All employees receive an inbox of all tasks pending on their plate. The
system intelligently tracks delayed tasks.
- Managers can view all tasks for the team and assign them accordingly.
|
- Upload and retrieve documents from any practice location or from elsewhere
over the Internet.
- Collaborate across the practice using shared folders. For example lab reports
can be shared between physicians.
- Maintain patient specific folders for capturing patient documents - scanned
insurance cards, lab reports, transcription reports, etc.
|
| Electronic Claims & EOBs |
Practice Analytics |
- Electronic and printable 837 and 835 to carrier or clearinghouse.
- Extensive reporting on the status of the claims after electronic
submission.
- Explanations of Benefits are directly loaded into the system
and populated against the corresponding claims. All the user needs
to do is reconcile against payments.
|
- Gain realtime view into the practice status from any location.
- Extensive list of reports available to extract key insights about the
the functioning of the practice - patient flow, cash flow, receivables, etc.
- An analytics dashboard for partners and administrators to gain instant
access to key indicators of the health of the practice.
- A flexible analytics engine helps us easily incorporate your specific reporting
needs.
|
